We offer free shipping on all domestic orders over $150.
You will receive a shipping confirmation email with your tracking number when your order ships. Orders are shipped via UPS. Domestic orders may take anywhere from 2-10 business days to arrive after a 1-2 day processing time. International orders may take 5-18 business days after a 1-3 day processing time. Please ensure the shipping address on the order is correct as we cannot make changes after your package has shipped. We are not responsible for lost or stolen packages.
If you have placed an order shipping to a destination outside the US, tax, customs and import duties will be levied by the client’s local government on top of our shipping cost. All additional taxes and fees are the responsibility of the customer. This can range from 20% to 40% of the order value. Items will be shipping from New York, NY (United States), with an official invoice declaring the exact total of merchandise purchased in US Dollars.
Hope Sews items may be returned for a full refund within 30 days of receiving your order. We accept returns for items that are in original condition with tags attached. We do not offer returns for masks or bandanas.
If you would like to process a free and easy return:
→ 10% off your first order
→ collection exclusives
→ social impact updates